Advertising
How do I know what's on sale this week?
How do I know what's on sale this weekWhen do weekly specials begin?
When do weekly specials begin?How can I have the weekly flyer sent to me again?
How can I have the weekly flyer sent to me again?I no longer wish to receive the weekly flyer. What should I do?
I no longer wish to receive the weekly flyer.What should I do?
How can I find out which stores still have an advertised item in stock?
How can I find out which stores still have an advertised item in stock?An item I was shopping for was already sold out. What can I do?
An item I was shopping for was already sold out.What can I do?
When will the item be advertised again?
When will the item be advertised again?Account Information
How do I change my account information?
How do I change my account information?Application
I would like to work for Key Food. Where can I get information?
I would like to work for Key Food.Where can I get information?
Does Key Food offer part-time jobs?
Does Key Food offer part-time jobs?I have recently submitted my application, so when should I hear back from Key Food?
I have recently submitted my application,so when should I hear back from Key Food?
Data Protection
I have a question pertaining to your privacy policy. Who should I contact?
I have a question pertaining to your privacy policy.Who should I contact?
Product Concern
What if I am not satisfied with an item or the item is defective?
What if I am not satisfied with an item or the item is defective?Our stores are independently owned and operated, so store policies for things like refunds and returns are set at the discretion of each individual store and vary from location to location. To learn about your preferred store’s policy, please call the store directly and speak with customer service. The contact information can be found on our store locator page.
How can I submit a product request?
How can I submit a product request?Where can I find information pertaining to product ingredients?
Where can I find information pertaining to product ingredients?What is your position on cage-free eggs?
What is your position on cage-free eggs?Key Food Stores Co-Operative, Inc. and our independent members would like to state our position on cage-free eggs. Key Food and our members do not support any type of animal abuse. We hold our suppliers and manufacturers to standards that meet or exceed industry norms and do not condone mistreatment of animals in any way. In 2024, 35% of our shell eggs-are comprised of cage-free eggs and each one of our locations sells cage-free, free-range, and organic eggs, giving our customers a wide variety of choices. We, like many other retailers, are actively looking to shift a larger volume of our egg sales to cage-free eggs as the industry converts to more cage-free farms over time. Despite our efforts and statements condemning animal cruelty of any kind, animal rights activists have waged a public campaign against Key Food and our stores. They have demanded that we release a statement promising to transition to 100% cage-free eggs by 2025. Although our goal is to transition to 100% cage-free eggs by that date and report our progress annually, we want you, our customers, to know that while seeking to reach that goal, we strive to always provide affordable nutritious options to all of our customers, many of whom are in lower-income areas and rely on assistance programs. Currently, cage-free eggs, which are double the price of regular eggs, are not converted by these programs. We believe it is possible that the industry as a whole will continue to transition to cage-free production as demand continues to rise. This hopefully will result in cage-free eggs eventually becoming available at affordable prices for all consumers. For over the past 80 years we have worked hard to provide quality products at low prices for our guests and those they care for and will continue to do so for all our customers. We appreciate your business.
Store
Why can't I view my store's circular?
I lost something in the store or in the parking lot.What can I do?
Where is the closest store?
Where is the closest store?Where is Key Food opening near me?
Where is Key Food opening near me?When information about a new store becomes available, we’ll also announce it on our social media pages. Follow Key Food on Facebook, Twitter, and Instagram for more information.
Where can I find store hours?
Where can I find store hours?Where can I find the telephone number for a store?
Where can I find the telephone number for a store?I lost something in the store or in the parking lot. What can I do?
I lost something in the store or in the parking lot.What can I do?
Can I pre-purchase items to pick up?
Can I pre-purchase items to pick up?What are my payment options in the store?
What are my payment options in the store?What is the balance on my Key Food gift card?
What is the balance on my Key Food gift card?My purchase amount was charged twice. What should I do?
My purchase amount was charged twice.What should I do?